RestApp will not let you to keep your customers waiting. If you are late to confirm orders, or missed your orders, system will call you automatically to remind that you have an awaiting order.
If you still do not confirm those orders, system will cancel them automatically by telling your customers that you are having a rush hour and can’t accept any orders right now. But of course you can manage the calling time or auto cancellation of orders.
If you want to setup automated warning calls or text messages for orders awaiting confirmation, check out our Warning Call & SMS for Awaiting Orders article.
You might also want to check our Cancel Awaiting Orders Automatically article if you want to cancel orders automatically after few minutes.