You can enable auto refund feature for canceling or refunding payments of canceled orders. You can enable this feature by following these steps, Login to your dashboard. Navigate to “General Settings -> Payment Gateways“ Select Stripe (This feature is only offered with Stripe) Set “Refund Canceled Orders” setting to “Automatically“. […]
Warning Call or SMS for Awaiting Orders
If you are missing new orders in your busy hours, or somehow you can’t get warning sounds from your system on incoming orders, you can let RestApp remind you that you have awaiting orders over a phone call or text message. First you need to define a phone number for […]
Taking Orders from Phone Calls
You can easily take orders from your customers over phone calls. RestApp is not only for your customers to place orders over your website or apps, you can also create orders for them from your dashboard. To do that, login to your RestApp Dashboard, navigate to “Orders -> New Orders” […]
How to Create or Update Delivery Zones
You can simply create delivery zones and update them for delivery orders by following our video tutorial below.
How to Change Name of Locations
You can change names of your locations by following these easy steps Login to your RestApp Dashboard by visiting go.restapp.comYou need to login with your main management account. You can’t update your location name with an sub-user account. You can find details to your main account at your first setup […]
Adding Suggested Products
You can suggest products for other products when they are added to order. For example, you can suggest “French Fries” when your customer adds any “Burger” to their order. Suggested products will be displayed right after adding a main product to order. Suggested products are also displayed on cart page […]
New Feature: Temporarily Closing Products for Sale
We know you can forget to open a product for sale again after closing them time to time, so we came up with a new feature for you. Now you can select how long you want to close a product for sale. Product will be opened to sale automatically again […]
New Feature: Customize Feedback Questions
Now you can customize your feedback questions as you like. You can add short and long text inputs, star ratings, questions and dropdown selections. Even more, you can get notified for new feedbacks over email or text message by updating your notification settings from general settings. Click here for more […]
Confirm or Reject a New Order
It’s so easy to confirm or reject your orders. Login to your dashboard from your desktop or mobile device. You can login by visiting go.restapp.com or downloading our RestApp Manage app from App Store or Google Play Store Navigate to Orders -> New Orders page from menu. You will see […]
I Can’t Find Products Page on My Dashboard
If you can’t find Products link on your dashboard anymore, don’t worry. You are logged in as a location from your dashboard, you just have to click on Back to Management button on top right of your dashboard. Here are screenshots of desktop and mobile version of dashboard with that […]